Legal
Privacy Policy
How we collect, use and protect personal information.
Last updated: October 13, 2026
Information we collect
We may collect information you provide directly, including your name, email address, phone number, stock or visit enquiry details, customer account credentials and messages submitted through our forms. We may also collect limited technical information needed to keep the website secure and functioning.
How we use information
We use personal information to respond to enquiries, manage stock requests and customer accounts, run our garden center operations, maintain business records and comply with legal obligations. We do not sell personal information.
Retention and security
We retain information only for as long as reasonably necessary and use appropriate organisational and technical safeguards to protect it.
Your rights
Depending on your location, you may request access, correction, deletion or restriction of your personal information. You may also withdraw consent where processing relies on consent.
Contact
Questions or privacy requests can be sent to [email protected] or through our contact page.